Certifications FAQs

Can I update the name on my certificate?

Yes. You can update the name on your certificate only once per account.

When you update your name, the change applies to all your certificates. After you update it, you cannot change it again.

To update the name on your certificate:

1. Open your certificate page.

2. In the Full Name field, enter the name you want to display.

3. Click Regenerate Certificate.

4. In the confirmation dialog, click Update Name.

The platform updates your certificate with the new name.

Why did I not receive my certificate after completing the test?

If you have not received your certificate, follow these steps:

1. Make sure you are logged in to the same HackerRank Community account you used to take the certification test. Certificates do not appear in other accounts.

2. Go to the Certify tab in your HackerRank Community account and confirm that you passed the test. For more information, see View Certification status.

   • If you passed, your certificate appears under the Certifications section in your profile. For more information, see 📄 Download Certificate.

3. Allow time for the certificate to appear. Certificates usually appear within a few minutes after you pass a test. In some cases, processing may take up to 24 hours.

4. Contact HackerRank support at help@hackerrank.com if your certificate is still missing.

Which skills certification tests allow only one attempt?

The following skills certification tests allow only one attempt:

• Angular (Basic)

• C# (Basic)

• CSS (Basic)

• Node (Basic)

• Node.js (Intermediate)

• R (Basic)

• React (Basic)

• REST API (Intermediate)

You cannot retake the test after submitting it.

When can I retake the Certification test?

You can retake the certification test 30 days after your previous attempt. The following screenshot shows the message that appears when the certification test becomes available.

What happens if I lose my internet connection during a certification test?

If you lose your internet connection, the test pauses automatically. When your connection is restored, you can continue the test if time remains. If the timer expires while you are offline, the system submits your test automatically. Always start your test with a stable internet connection to avoid interruptions.

Can I get the official solutions for my certification test to compare my results?

No. HackerRank does not share official solutions or questions from certification tests.

Can I request a date change on my certificate?

No, certificate date cannot be changed after they are issued.