What happens to Google Auth sign-in if my company email domain changes?

If your company changes its email domain, create a new HackerRank account using your new company email. Then, merge your existing account with the new one and set the new account as your primary login.

How do I update my password if I sign up using a third-party sign-up method?

HackerRank does not store a separate password for your account if you sign up using a third-party provider such as Google or GitHub.
To update your password, change it in your Google or GitHub account settings.
If you cannot access your third-party account, contact HackerRank support at help@hackerrank.com for assistance.

What should I do if I do not receive the activation email?

 If you do not receive the activation email:

• Check your Spam or Junk folder. 

• Verify that you entered the correct email address during sign-up.

If you still do not receive the email, contact HackerRank support at help@hackerrank.com for assistance.

Are certifications merged when I combine multiple accounts?

No. HackerRank does not merge certifications across accounts.

How do I delete an account created using Google or GitHub if I do not have a password?

HackerRank does not store a separate password for your account if you sign up using a third-party provider such as Google or GitHub.
If you cannot access your third-party account, contact HackerRank support at help@hackerrank.com for assistance.

How do I delete an account created with incorrect credentials?

Contact HackerRank Support at help@hackerrank.com and request account deletion.

Can I recover my account after I delete it?

No. Once you delete an account, you cannot recover it.